• Soft, Durable & Waterproof
  • Recommended by Doctors
  • loading...

FAQ

I AM HEALTHY, WHY SHOULD I WEAR MEDICAL ID?

Accidents and medical emergencies do happen to healthy people without warning. Last year in the US 103 million people were taken to emergency rooms.  It's better to be prepared - just in case.  Mediband medical alert bracelets provide peace-of-mind so that if the unexpected occurs, critical medical information can be conveyed to emergency personnel. Medical ID helps to insure against incorrect diagnosis & treatment; raises awareness of medical conditions such as allergies and diabetes; and provides vital medical & contact information in emergencies.

WILL EMERGENCY PERSONNEL FIND MY MEDICAL ID? 

Emergency personnel are trained to search the personal belongings of anyone involved in an accident in order to identify that individual. Moreover, Mediband medical wristbands are easily noticed and colour coded to the wearer′s medical condition where appropriate.

Mediband® medical ID bracelets are also marked with the star of life medical emblems and mediband alert symbol which is universally known to caregivers and medical personnel.

Best of all, Mediband® med ids are not hidden in a wallet or purse ... they are in plain view, on your wrist.

WOULDN'T EMERGENCY ROOM PERSONNEL BE ABLE TO OBTAIN MY MEDICAL RECORDS FROM MY LOCAL HOSPITAL OR DOCTOR?

Yes, they probably can. But, it could take hours and if the request is made after office hours, your medical records would possibly not be retrieved until the next day. In an emergency situation, seconds count. That valuable time could make the difference between life and death.

HOW DO I CHANGE THE CURRENCY OF THE SITE?

Select the country from the drop down menu at the top left hand corner of the page, under the title International sites.
Tip: Make sure your shopping cart is empty.

WHAT IS THE MINIMUM ORDER? 

Non-custom medical ID and medical safety devices have no minimum total order value.  You can buy one med id or 10.  This also applies to Mediband custom medical jewellery such as stainless steel ID.  Mediband offers free postage on certain quantity levels.

Custom silicone medical ID bracelets have a minimum order quantity (MOQ) of 7. There is a large upfront cost to set up the machinery to make just one, two, three, four, five, 6, or 7 customised medibands. Rather than selling just one med id mediband for the price we do, we sell 7. By ordering 7 minimum CUSTOM silicone medical ID medibands customers then have spare in case they lose them, and they are able to store some in the car, some in the home, and elsewhere so they have them available.

Mediband CUSTOM silicone medical ID bracelets are one of the lowest priced anywhere on the internet, and we have one of the lowest MOQ anywhere on the internet.

WHAT SIZE IS RIGHT FOR ME?

Depending on which Mediband® medcial ID you are after, our products come in one or more of 4 sizes: Extra Large, Large, Medium and Small.

Extra Large is our largest size measuring 8.66" (220 mm) around the mediband.

Large is our standard size and is ordered more often than the smaller wristband sizes. These wristbands are 7.9" (202 mm) in size.

Medium wristbands are 7.1" (180 mm) in size. Medium wristbands are smaller in size and are recommended for children 12 years and under. Medium size wristbands will fit most primary school children.

Small size are even smaller than Medium at 5.9" (150mm). These are recommended for children under 6 years of age.
If you are unsure of what size is right for you, this Wristband Sizing Worksheet will help you determine which to choose. Just print out the worksheet and use it for a measurement.

WHY ARE SOME MEDIBANDS ONLY AVAILABLE IN A PARTICULAR COLOUR?

This is because certain conditions are universally known by a particular colour. For example, blue for diabetes and red/orange for allergies. Mediband® strives to maintain this "colour-coding" in most wristbands, so that medical workers, doctors, and of course, the general public, have an immediate visual awareness of the condition.  However, mediband also understands that style is also important, and that is why we also offer custom colour medical ID and other styles and colours.  All feature the mediband logo and the star of life emblem for easy recognition as a medical ID.

ORDERING CUSTOMISED BANDS?

Production time for both the stainless steel bracelets and the silicone wristbands can take up to 10-15 business days, not including shipment time. 

WHAT NUMBER DO I CALL IF I WANT TO TALK TO SOMEONE?

Call us at 1300-796-401 - 9 to 5 AEST, 365 days a year.  If for any reason you cannot get thru on this number Email Us or Facebook Message us and we will reply ASAP.

WHAT DISTINGUISHES MEDIBAND FROM ITS COMPETITORS?

Mediband prides itself, utmost in customer service and quality. Simply browse our customer testimonials and you'll begin to get a sense of our service quality.

HOW DO I ORDER?

It's easy. Simply browse our product catalogue using the links and categories on the website, or perform a search in the top right hand corner of the website for anything you are looking for. Once you've found the product you're after, add it to your shopping cart and check out when ready.  Should you have any trouble, feel free to contact us so we can provide you assistance.

CAN'T FIND WHAT YOU ARE LOOKING FOR?

Not to worry! You have 2 options to consider:
Enquire with Mediband about adding your condition to our in-stock medical ID catalogue. Our catalogue is growing all the time and we'd love to hear your ideas.

Consider creating your own Custom Mediband medical ID bracelets. Mediband allows you to customise your own bands with a minimum of only 7 bands!

Consider our Write-On silicone medical wristbands. Mediband Write-On wristbands allow you to write your medical details, phone numbers and other contact information on the special write on strip.

HOW DO I PLACE AN ORDER ON BEHALF OF A SCHOOL OR GOVERNMENT?

Please set up a NEW ACCOUNT with us and select 'School' or 'Government' from the drop down menu of organisation types. This will allow you to select the cheque payment option upon check-out.
An OFFICIAL PURCHASE ORDER (OPO) form MUST be faxed to us at 1300 796 394 or emailed to info@mediband.com. Please make sure you quote your Mediband Order Number on the OPO and the total amount.  Once we have received your OPO, we will begin production on your custom made Medibands, or ship your order of In-stock Medibands (or Handbands).