• Medical ID Alert Jewellery 
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Complaints

Mediband Complaint Policy

Should you receive a delivery containing damaged or wrongly packaged goods, we will cover all shipping charges and do everything we can to rectify our mistake. You will be provided with a new product or a refund, depending on your wishes.

How to File a Complaint 

To file a complaint, please contact us here. Kindly state your order number and your complaint and we will get back to you.