How do I change the currency of the site?
Select the country from the drop down menu at the top right hand corner of the page, under the title International sites.
Tip: Make sure your shopping cart is empty.
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What is the minimum order of Medibands?
Medibands have a minimum total order value of just AUD$8.99. For customised medibands, the minimum order quantity is only 7.
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What size is right for me?
Depending on which Mediband® you are after, our products come in one or more of 4 sizes: Extra Large, Large, Medium and Small.
Extra Large is our largest size measuring 8.66" (220 mm) around the mediband.
Large is our standard size and is ordered more often than the smaller band sizes. These wristbands are 7.9" (202 mm) in size.
Medium wristbands are 7.1" (180 mm) in size. Medium wristbands are smaller in size and are recommended for children 12 years and under. Medium size wristbands will fit most primary school children.
Small size are even smaller than Medium at 5.9" (150mm). These are recommended for children under 6 years of age.
If you are unsure of what size is right for you, this Wristband Sizing Worksheet will help you determine which to choose. Just print out the worksheet and use it for a measurement.
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- Why are some medibands only available in a particular colour?
This is because certain conditions are universally known by a particular colour. For example, blue for diabetes and red for allergies. Mediband® strives to maintain this "colour-coding" in most wristbands, so that medical workers, doctors, and of course, the general public, have an immediate visual awareness of the condition.
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What number do I call if I want to talk to someone about Mediband®?
Call us at 1300-368-980 - 9 to 5 EST, 365 days a year.
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What distinguishes Mediband® from its competitors?
Mediband® prides itself, utmost in customer service and quality. Simply browse our customer testimonials and you'll begin to get a sense of our service quality. In additon, we are fully backed by Handband®, Australia's premier provider of silicone wristbands.
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- How do I order?
It's easy. Simply browse our product catalogue using the links in the 'Products' box at the left. Once you've found the product you're after, add it to your shopping cart and check out when ready.
Should you have any trouble, feel free to contact us so we can provide you assistance.
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- Can't find what you are looking for?
Not to worry! You have 2 options to consider:
- Enquire with Mediband® about adding your condition to our in-stock catalogue. Our catalogue is growing all the time and we'd love to hear your ideas.
- Consider creating your own custom wristbands with Handband®. Handband® allows you to customise your own bands with a minimum of only 7 bands!
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How do I place an order on behalf of an Australian school?
Please set up a NEW ACCOUNT with us and select 'School' from the drop down menu of organisation types. This will allow you to select the cheque payment option upon check-out.
An OFFICIAL PURCHASE ORDER (OPO) form MUST be faxed to us at 02 9517 9670. Please make sure you quote your Mediband Order Number on the OPO and the total amount.
Once we have received your OPO, we will begin production on your custom made Medibands, or ship your order of In-stock Medibands (or Handbands).
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